Armitage Digital Applications

Environmental expertise.
Digitally connected.

Digital solutions shaped around the realities of environmental and social management.

Explore our Environmental and Social Management System and Grievance Redress Mechanism Systems. Talk to our team about your operational context, users and requirements.

The Armitage approach

People.
Processes.
Technology.

Connecting consulting insight with practical digital thinking.

Environmental managementSocial managementGrievance redress

Our digital solutions

Two complementary starting points.

Software discussions begin with the work your team needs to do. We establish the scope and suitable configuration with you.

Environmental & Social ManagementArmitage ESMSProduct interface preview available on enquiry.
01 / DIGITAL MANAGEMENT SYSTEM

Environmental & Social Management System

A digital ESMS offering within Armitage’s environmental and social management capability.

Your challenge: translating environmental and social commitments into an approach suited to day-to-day operations.

Start here: discuss your management framework, project context and team’s needs.

Stakeholder EngagementGrievance RedressProduct interface preview available on enquiry.
02 / DIGITAL GRIEVANCE SYSTEMS

Grievance Redress Mechanism Systems

Digital solutions for organisations considering how technology can support their grievance redress approach.

Your challenge: establishing a practical grievance mechanism for your stakeholders and operating context.

Start here: discuss channels, responsibilities and the process your organisation needs.

From requirements to a suitable solution

Begin with the operation.
Then shape the technology.

We bring our consulting perspective to digital discussions, connecting the needs of project teams with environmental and social management practice.

Product scope, capabilities, deployment arrangements and availability are established directly with our team.

Field team discussing project mapping and local information

Related operational needs

A wider view of digital opportunities.

These are areas for a requirements discussion, rather than a catalogue of confirmed standalone software products.

RAP & Resettlement Management

Explore digital support needs alongside Armitage’s established resettlement planning and survey services.

Discuss requirements →

Environmental & Social Monitoring

Discuss the information your team needs to monitor, review and communicate project performance.

Discuss requirements →

Digital Field Data Collection

Our existing work includes customised smart survey forms, analytics and reporting using ODK, Survey123 and ArcGIS field survey tools.

Explore fieldwork experience →

Compliance & Audit Management

Discuss digital requirements alongside environmental and social due diligence, audits and management systems advice.

Explore consulting support →

Technology & integration

The platforms behind
our solutions.

GIS and spatial intelligence, business intelligence, workflow automation, cloud infrastructure and systems integration, chosen to fit each client’s context. Not every technology is used on every project.

Field team with digital survey tools
01 · CollectField data
Field team reviewing maps
02 · AnalyseSpatial insight
Public consultation meeting
03 · EngageInformed decisions
Actively deployed
Used in our current solutions and project work.
Working experience
Platforms our team has delivered with or supported.
Integration capability
Services we can connect to our applications.

GIS & geospatial

Spatial analysis, mapping and structured field data for baselines, resettlement and monitoring.

QGIS

Working experience

Open-source geospatial analysis, cartography and spatial data processing.

Business intelligence & analytics

Turning project data into dashboards and reports that managers can act on.

Data integration & transformation

Actively deployed

Cleaning, standardising and combining field, spreadsheet and GIS data sources.

Automated reporting & MIS

Actively deployed

Scheduled reports and management information systems for project oversight.

Low-code apps & automation

Digitising business processes on the Microsoft Power Platform.

Microsoft Power Apps

Working experience

Custom business applications and digital workflows.

Power Automate

Working experience

Workflow automation, process orchestration and system integrations.

SharePoint & Dataverse

Working experience

Enterprise data management, collaboration and application back ends.

Web development, cloud & data

Secure, scalable foundations for our digital applications.

React, TypeScript, Node.js & Vite

Actively deployed

Full-stack enterprise web applications for ESMS, ESG and grievance platforms.

Applied in: ESMS →

Supabase

Actively deployed

PostgreSQL databases, authentication, storage and real-time services for our ESMS platform.

Applied in: ESMS →

Cloudflare

Working experience

DNS, edge delivery, security and performance optimisation.

APIs & database architecture

Actively deployed

API development, data models and cloud-based application deployment.

Enterprise & custom applications

Specialised platforms built around environmental, social and operational workflows.

ESG & disclosure platforms

Actively deployed

Consolidating compliance, monitoring and disclosure data for impact evaluation and regulatory reporting.

Incident & case management

Working experience

Structured capture, escalation and follow-up of incidents and cases.

Monitoring & evaluation platforms

Working experience

Indicators, field data and results reporting for programmes.

Workflow, document management, ERP & BPM

Working experience

Document control, approvals and custom business process solutions.

Communication APIs & real-time integration

Keeping complainants, officers and managers informed automatically.

Africa’s Talking

Integration capability

SMS, USSD, voice and messaging APIs for automated notifications.

Email & SMS alerts

Integration capability

Automated acknowledgements, reminders and status updates.

Real-time & event-driven notifications

Integration capability

Event-driven messages for grievances, incidents and case workflows.

External platform APIs

Integration capability

API-based integration with enterprise systems and third-party platforms.

Example: grievance notifications

01Complaint received by SMS, USSD or web form
02Automatic acknowledgement with a reference number
03Case assigned to the responsible officer
04Status updates sent as the case progresses
05Resolution notice and feedback request

Start a conversation

What does your team need to manage?

Tell us about your project, organisation and current processes. We’ll discuss the appropriate next step, including a demonstration where available.